Privacy Policy

Last updated [22 July 2020]

1. Subject: Area of Validity

1.1 The following are terms and conditions regulate the use of online and mobile JengaCash game provided by JengaCash Limited.

1.2 JengaCash Limited offers the online and mobile game within the context of its technical and operational capabilities, with an average annual availability of 90% (ninety percent). This does not include periods of time during which the use of online and mobile game is interrupted or affected due to urgent technical reasons or required maintenance work. JengaCash Limited is not liable for these instances in accordance with the conditions of this contract. This also does not include periods of time in which JengaCash general servers or the servers of the game does not allow online access due to reasons beyond JengaCash Limited control (force majeure, third party responsibility, etc.).

1.3 JengaCash Limited continuously updates, changes, and develops the online and mobile game at its own discretion. Users can therefore only participate in the online game, mobile game, or other offer in its respective form provided at any given time. We retain the right to cease operating an online or mobile game service without explanation.

1.4 Online and mobile game is offered by JengaCash Limited is intended solely for the purpose of entertainment. The use of these games or services for business or commercial purposes is strictly prohibited.

1.5 Users are responsible for ensuring that their own software and hardware is suitable and up-to-date.

2. Conclusion of Contract

2.1 In order to use the online and mobile game and other services provided by JengaCash Limited, users must register for and, if needed, install the app in question.

2.2 Only natural persons are eligible for registration. Only individual persons are permitted to be authorized users (no groups, families, spouses or life partners, etc.).

2.3 Persons under 18 years of age are not permitted to register.

2.4 Users must register for their accounts themselves, using the required details names a valid phone number. Registration performed via third parties, especially those that register individual people commercially at various service providers (registration services and/or entry services), is not permitted.

2.5 After successful registration, the user creates an account ("user account") which the user can manage independently. The user account cannot be transferred without the explicit consent of JengaCash Limited.

2.6 Users have no right to claim registration or activation.

3.User Obligations

3.1 Users agree to immediately provide JengaCash Limited with any future changes to data entered upon registration, in particular any change to the mobile number. Users are obliged to confirm for JengaCash Limited the accuracy of their data upon request.

3.2 Users are required to maintain strict confidentiality regarding all login data, identification, and passwords. Users are required to protect all login data, identification, and passwords from third-party access.

3.3 Users are under no circumstances entitled to use the login data of another user.

3.4 Users are obliged to abstain from any measure which may compromise or interrupt the proper functioning of JengaCash Limited website, any individual services and/or offers there, or its online and mobile game. Users are also required to abstain from any measure which may allow unauthorized access to data. Content may only be called up in a manner that does not affect other users' use of JengaCash Limited' websites and content. The transfer of data or software that may affect the hardware or software of recipients is not permitted.

3.5 Any use of JengaCash website or mobile game for commercial purposes, especially advertising purposes, requires the express prior written consent from us.

4. Specific Terms for the Use of Online and Mobile Game

4.1The user may only take part in every round of an online game or mobile game using one user account, unless the respective rules of the game allow for exceptions from this. The use of several user accounts by one user is not permitted. Multi User accounts such as these may be deleted or banned at the reasonable discretion of JengaCash Limited.

4.2 Users are prohibited from enacting any form of manipulative interference in online or mobile games. In particular, users are not entitled to utilize measures, mechanisms, or software that could interfere with the function or progress of the game.

4.3 Under no circumstances may users

  1. create or use cheats, mods and/or hacks, or any other third party software products that may change the result of the online or mobile games,
  2. use software that allows the mining of data or otherwise intercepts or collects information in connection to the online and mobile games,
  3. use virtual items that are being used in online or mobile games outside of the online or mobile games, purchase virtual items for "real" money, or sell or swap virtual items,
  4. sell, buy, or trade user accounts.
This includes all circumventions, similar actions, or actions that produce an effect that matches the aforementioned bans.

4.4The automated creation of user accounts, regardless of whether the home page is displayed or not, is not permitted.

5. Consequences of a Breach of Duty

5.1 JengaCash Limited is not liable for damages resulting from a user's breach of duty.

5.2 Regardless of any additional legal or contractual rights, it is at the reasonable discretion of JengaCash Limited to take the following actions against any user who culpably breaches statutory law, third party rights, these general terms and conditions, or any respective additional regulations and game rules:

  1. remove content,
  2. issue a warning to the user
  3. temporarily or permanently block a user from specific or all online and mobile games and content of JengaCash Limited websites,
  4. suspend a user, also from certain game functions (e.g. chat)
  5. issue a temporary or permanent virtual ban from the game in cases of a violation of item 6 of these general terms and conditions, or
  6. immediately terminate the contract.

5.3 If users have been blocked or excluded, they may not log in again to a service provided by JengaCash Limited without the prior consent of JengaCash Limited.

6. Limitation of liability

6.1 Users are held personally liable for any violation of a third party's rights. Users agree to reimburse JengaCash Limited for all damages resulting from the culpable non-observance of the obligations of these terms and conditions. Users release JengaCash Limited from all eligible claims that other users or third parties may file against JengaCash Limiteddue to a violation of their rights by content posted by the user or due to a violation of other obligations. Users shall assume the costs of JengaCash Limited legal defense, including all court and legal fees. This condition does not apply if the user is not responsible for the infringement.

6.2 The liability of JengaCash Limited, on whatever legal grounds, whether due to contractual misconduct or a breach of duty, is ultimately determined in accordance with the following rules:

  • 6.2.1 If JengaCash Limited provides the respective liability-causing service free of charge, JengaCash Limited is liable only for malice and gross negligence.
  • 6.2.2 In the case of non-gratuitous services, JengaCash Limited liability is limited to cases of malice and gross negligence, but unlimited in cases of personal injury. In cases of slight negligence, however, JengaCash Limited will only be liable for a breach of essential contractual obligations such as delay or unavailability which JengaCash Limited is held responsible for. In the case of a breach of an essential contractual obligation, liability is limited to the typical contractual damages that JengaCash Limited had to calculate upon conclusion of the contract due to the circumstances prevailing at this time.
    "Essential contractual obligations", as previously stated, are the obligations that may be relied upon by the user and that ensure that the contract runs in accordance with its regulations and achieves the contractual aim.
  • 6.2.3 JengaCash Limited assumes no liability for interruptions within the network that are not the fault of JengaCash Limited.
  • 6.2.4 JengaCash Limited is liable for a loss of data in accordance with the foregoing paragraphs only if such a loss could not have been avoided by adequate backup measures taken by the user.
  • 6.2.5 The aforementioned liability limitations do not apply in cases of explicit guarantees made by JengaCash Limited, in cases of malice, and for damages due to the loss of life, limb, or health. Liability shall remain unaffected under the Product Liability Act.

7 Contract Duration; Deletion of User Accounts

7.1 Unless expressly stated otherwise for the respective online game, mobile game, or other service, the contract for the use of the JengaCash Limited website, online games, mobile games, and other services runs for an indefinite period. The contract begins upon accreditation or activation of an account by JengaCash Limited.

7.2 The contract may be terminated by either party at any time with immediate effect, provided that a temporary contract period has not been agreed.

7.3 Either party has the right to terminate the contract for good cause without giving a period of notice. "Good cause" constitutes, in particular, if

  1. a user has defaulted on payment of the fees, and does not pay despite reminders,
  2. a behavior significantly affecting the game experience of other players is being displayed
  3. cheats, mods, and/or "hacks" as well as any other form of software, tools, or scripts that alter the gaming experience or the game mechanism of online or mobile games are being used,
  4. third parties make use of a user's account, unless the rules of the game allow for specific exceptions,
  5. a user makes use of a third party user account or uses more than one user account per online game, unless the rules of the game allow for specific exceptions,
  6. a user uses virtual items being used in online or mobile games outside of the online or mobile games, attempts to buy or sell these virtual items for "real" money, or tries to trade them,
  7. a user has sold, bought, or traded a user account, or
  8. the user culpably violates laws that serve to protect other players or JengaCash Limited
  9. The user deliberately violates these general terms and conditions, additional governing provisions, and/or the rules of the game.

7.4 Termination must always be made in writing. Terminations sent via email are considered to have been made in writing.

7.5 In the case of extended inactivity, JengaCash Limited is entitled to delete the inactive user account after giving prior notice of this and only after at least 3 months of inactivity. Moreover, JengaCash Limited is entitled to delete a user account at the end of the contract at its own discretion.